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Title

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Partner Account Manager

Description

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We are looking for a Partner Account Manager to join our dynamic team and drive strategic partnerships that contribute to our company’s growth. As a Partner Account Manager, you will be responsible for developing, maintaining, and expanding relationships with assigned channel partners. You will work closely with internal teams such as sales, marketing, and product development to ensure partner success and alignment with business objectives. The ideal candidate is a proactive and results-driven professional with a strong background in partner management, business development, or sales. You should possess excellent communication and negotiation skills, as well as the ability to manage multiple partner relationships simultaneously. Your goal will be to increase revenue through effective partner engagement, training, and support. Key responsibilities include identifying new partnership opportunities, onboarding new partners, setting performance goals, and monitoring partner performance. You will also be responsible for resolving partner issues, providing regular updates to stakeholders, and ensuring that partners are equipped with the necessary tools and resources to succeed. This role requires a deep understanding of the company’s products and services, as well as the ability to articulate value propositions to partners. You will need to stay informed about industry trends, competitor activities, and market dynamics to make informed decisions and recommendations. Success in this role will be measured by partner satisfaction, revenue growth from partner channels, and the overall effectiveness of the partner program. If you are passionate about building strong business relationships and have a strategic mindset, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Develop and manage relationships with strategic partners
  • Identify and recruit new channel partners
  • Create and execute partner business plans
  • Monitor partner performance and provide regular feedback
  • Coordinate with internal teams to support partner needs
  • Deliver training and enablement programs for partners
  • Resolve partner issues and escalate when necessary
  • Track and report on partner metrics and KPIs
  • Ensure partners are aligned with company goals
  • Stay updated on industry trends and competitor activities

Requirements

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  • Bachelor’s degree in Business, Marketing, or related field
  • 3+ years of experience in partner management or sales
  • Strong communication and interpersonal skills
  • Proven ability to manage multiple relationships
  • Experience with CRM and partner management tools
  • Strategic thinking and problem-solving abilities
  • Ability to work independently and in a team
  • Strong organizational and time management skills
  • Knowledge of the industry and market trends
  • Willingness to travel as needed

Potential interview questions

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  • What experience do you have managing partner relationships?
  • How do you approach onboarding new partners?
  • Describe a time you resolved a conflict with a partner.
  • What tools have you used to manage partner accounts?
  • How do you measure partner success?
  • What strategies do you use to grow partner revenue?
  • How do you stay informed about industry trends?
  • Can you give an example of a successful partnership you managed?
  • How do you align partner goals with company objectives?
  • What challenges have you faced in partner management and how did you overcome them?